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Whatever your query, we're here to advise – from information on placing an order and delivery times to size charts, buying guides and about us.

  • How long will my return take to be processed?

    We promise to process your return within 30 days of receiving it. However, most of the time we process returns much quicker than this and aim to process them within 7 - 10 days.On your dispatch note you will find a returns sticker with a barcode of your order number. Please make sure to stick this barcode on the outside of your returns parcel, we will then scan the parcel when it arrives in our warehouse and send you an email letting you know we have received it along with an update on approximately how long returns are taking to process at that time.

  • Can I return items that I do not want?
  • How do I return faulty items?
  • How should I return unwanted or faulty items?